Our policy lasts 30 days. If 30 days have passed since your purchase, we can offer you a refund or replacement depending on the following conditions:
To be eligible for a refund, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Several types of goods are exempt from return. Consumables such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary products, hazardous materials, or liquids or flammable gases.
Other non-refundable items:
Purchased by the buyer in the wrong size
With a Little color difference caused by different displays and lights
Downloadable software products
Some health and personal care items
To complete the refund, we require receipt or proof of purchase.
Please do not send the purchase back to the manufacturer.
There are some situations where only partial refunds are given (if applicable)
A book with clear signs of use
CD, DVD, VHS tape, software, video game, tape, or opened vinyl record
Any item that is not in its original condition, damaged or missing parts for reasons not due to our mistake
Any item returned more than 15 days after delivery
Refunds (if applicable)
After receiving your return and review, we will email you to inform you that we have received the returned item. We will also notify you of the confirmation or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original means of payment, within a specified amount of days.
Late or Missing Refunds (if applicable)
If you have not yet received a refund, first check your bank account.
Then contact your credit card company, it may take some time for your refund to be officially announced.
Next contact your bank. There is usually some processing time before the refund is announced.
If you have done all of this and have not yet received your refund, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only items can be returned at a regular price, unfortunately items for sale cannot be returned.
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the refund value. Upon receipt of the returned item, a gift certificate will be mailed to you.
If the item was not marked as a gift at the time of purchase, or the gift giver is sent to himself the invitation to give you later, we will send a refund for the gift and he will find out about your return.
You will be responsible for paying for your shipping fee for returning your item. Shipping fees are non-refundable. If you receive a refund, the shipping cost back will be deducted from the refund.
Depending on where you live, the time it will take for the product you have replaced to reach you may vary.
If you are shipping an item over $ 75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive the returned item.